Privacy policy
Privacy Policy
This Privacy Policy outlines how OC Skin Care Center (referred to as the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.
Collection of Personal Information
When you visit our Site, we gather certain information about your device, your interactions with the Site, and details necessary to process your purchases. Additionally, if you reach out to us for customer support, we may collect additional information. In this Privacy Policy, we refer to any information that uniquely identifies an individual as "Personal Information". Below is a list of the Personal Information we collect and the reasons for its collection.
Device Information:
- Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interaction with the Site.
- Purpose of collection: to ensure accurate loading of the Site, and to analyze Site usage for optimization.
- Source of collection: Collected automatically when accessing our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for business purposes: shared with our processor.
Order Information:
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to fulfill our contract by providing products or services, processing payment information, arranging shipping, sending invoices or order confirmations, communicating with you, screening orders for potential risk or fraud, and providing information or advertising based on your preferences.
- Source of collection: collected directly from you.
- Disclosure for business purposes: shared with our processor.
Customer Support Information:
- Examples of Personal Information collected: Name, email address, address, phone number.
- Purpose of collection: to provide customer support.
- Source of collection: collected directly from you.
- Disclosure for business purposes: shared with our processor.
OC Skin Care Center utilizes cookies to track items in your shopping cart, including abandoned carts, and uses this information to determine when to send cart reminder messages via SMS.
Minors:
Our Site is not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.
Our Use of Targeted Advertising:
If you require further information about the data collected by these third parties or wish to opt out of targeted advertising, please contact us at the provided email address.
Third Party Pixels and Cookies:
Cookies and similar technologies may be employed by our online data partners or vendors when you visit or log in to our website. These technologies may associate your activities with other personal information they or others possess about you, including your email or home address. Communications and marketing may be sent to these addresses based on this information.
Sharing Personal Information:
We share your Personal Information with service providers to assist us in providing our services and fulfilling our contracts with you, as outlined above.
For example:
We utilize a processor to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may disclose your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
Behavioral Advertising:
We utilize your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you.
For more information on how to opt out of targeted advertising, please refer to the instructions provided in the "Behavioral Advertising" section above.
Using Personal Information:
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.
Retention:
We retain your Personal Information for our records when you place an order through our Site, unless you request its deletion. For more information about your right of erasure, please see the "Your rights" section below.
Automatic Decision-Making:
We do not engage in fully automated decision-making with legal or significant effects using customer data. Our processor may use limited automated decision-making to prevent fraud.
Your Rights:
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making. You also have the right to access, port, correct, update, or erase your Personal Information. Please contact us through the information provided below to exercise these rights.
CCPA:
Residents of California have the right to access, port, correct, update, or erase their Personal Information. To exercise these rights or designate an authorized agent, please contact us at the provided email address.
Cookies:
Cookies are small amounts of information downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies, to enhance your browsing experience. You can control and manage cookies through your browser settings, but please note that blocking cookies may impact your user experience.
Do Not Track:
We do not alter our data collection and usage practices in response to "Do Not Track" signals from your browser due to the lack of consistent industry understanding of how to respond to such signals.
Changes:
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact:
For more information about our privacy practices, questions, or complaints, please contact us via email at the provided email address: ocskincarecenter@gmail.com.
Last updated: 6/8/2022
If you are unsatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. Contact information for your local data protection authority or our supervisory authority can be found here: https://ico.org.uk/make-a-complaint/